Frequently Asked Questions
> Where are you based and products sent from?
> How to choose a size?
> Can I add something else to my order?
> How do I know that my order has been shipped?
COUPONS & POINTS
> Why isn't my coupon code applying?
> Am I able to use my points and a coupon code at the same time?
> Which payment methods do you accept?
> My payment won't go through!
SHIPPING & DELIVERY
> What countries or regions do you ship to?
> How can I know the estimated delivery date?
> What should I do if I did not receive a confirmation email?
> What should I do if I forget my password?
RETURNS & REFUNDS
> How do I return an item?
> How do I exchange it for a different size if my item is not fit?
> How do I get customer support?
> Why I do not receive your reply within 24 hours?